rankmath sitemap not updating

#209541
  • Resolved Manzunadhreddy

    4 years, 4 months ago

    Rank Math free

    rankmath not updating my site sitemap automatically

    I have tried

    1. disabling and enabling sitemap
    2. click on the save option in sitemap settings.
    3. save option in permalinks settings.
    4. since I use w3 total cache. I have updated the code in the w3 total cache.

    5. I have disabled wp-corn on the server-side still got the same issue

    the only thing that worked for me was changing the permalink structure and reversing it back to the regular permalink.

    this isn’t a good option o change in live site.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jeremy

    4 years, 4 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    We may need to ask for your website URL so we can further check it and your WP admin login as well.

    Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Manzunadhreddy

    4 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jaideep Asrani

    4 years, 4 months ago

    Hello,

    Thanks for getting back.

    I checked and figured out that you had inserted the code to exclude sitemaps from caching in the wrong section. Instead of Never cache the following pages: section, the code was inserted into the Never cache pages associated with these categories:.

    I have moved the code into the right section and now your sitemap will not be cached by the W3 Total Cache. Please check and confirm.

    We really look forward to helping you.

    Manzunadhreddy

    4 years, 4 months ago

    Rank Math free

    thank u for your fast reply. but still, I see some issues with the sitemap.

    I have updated a post but it is not showing in post sitemap. I have purged caches. checked in different browsers.

    Ankit

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for your reply.

    Please have a look inside your sitemap, I have flushed the sitemap cache, and now I can see the latest post inside the sitemap file.

    Please see the screenshot I have shared inside the sensitive data section.

    Looking forward to helping you.

    Manzunadhreddy

    4 years, 4 months ago

    Rank Math free

    Thank you for your super fast support. It’s working great now.

    Jaideep Asrani

    4 years, 4 months ago

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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