Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
As the message suggests, this error concerns your server. You may need to contact your hosting provider as they are in a better position to fix this.
If the issue persists, please share the error log with us so we can also take a closer look at the issue.
We are looking forward to helping you with this one.
How i Can get the error log?
Hello,
Thanks for getting back.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
We really look forward to helping you.
it is a big report do you want me to paste all the report?
Hello,
Thank you for keeping in touch with us.
You may paste the first 100 lines of error logs here that are generated when the error occurred or you can share everything by pasting the logs in https://pastebin.com/ and share the link here.
We are looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for getting back.
It seems like ModSecurity is blocking Rank Math from saving the settings. Please contact your web host and share the error that I have added in the sensitive data section. They will be able to resolve the issue on their end.
Hope this helps. Let us know if you need any further assistance.
thank yyou
resolved it look like i made a changes in my website files
the web host did the rest
Hello,
We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind us asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
Thank you so much for the review.
Do remember if you need our assistance with anything else, just create a new ticket and we will be here to help. 🙂
