Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Could you please increase the permissions on the temporary account access to an admin so that I can access the setup wizard page?
Looking forward to helping you. Thank you.
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I have the same issue and i can’t even run the setup wizard..
Sorry, you are not allowed to access this page.
When trying to run the setup wizard OR going to the settings page.. on a fresh RankMath Install..
I just tried on another website which took me to the rankmath login page and seems to work fine here..
Hello @simonwiese,
Thank you for contacting Rank Math today.
Could you please launch the setup wizard by heading over to Admin > Plugins > Installed plugins and check if the same error is still reproduced?
If it is, please open a new ticket and share some temporary logins so that we can investigate this further.
Looking forward to helping you. Thank you.
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I am having the same issue, I have installed from two different admin accounts, same results. RESOLVED!
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This reply was modified 5 years, 1 month ago by
Carla Pratt. Reason: Solved
Hi,
I have the same problem with my multisite. Out of 4 are 2 sites not possible for me to activate RankMath – i get the message Sorry, you are not allowed to access this page.
Kind regards
Heiko
Hi! Mine has been resolved already. Seems like a system glitch.
Hello,
@heikoromhild Please create a new support ticket and share some temporary logins if this issue persists.
@cleabridgehealthlimited I am glad that this is now resolved.
Thank you.
