Shows weird data in thank you page

#20699
  • Resolved Soum

    5 years, 1 month ago

    Rank Math free

    I use CartFlows plugin for all my sales funnels. I did troubleshooting by disabling and enabling plugins one by one and found out that whenever i activate RankMath some weird data shows up in the footer of thank you page. i’m attaching the video link in the sensitive data box.

    • This topic was modified 5 years, 1 month ago by Soum.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Soum

    5 years, 1 month ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Soum

    5 years, 1 month ago

    Rank Math free

    Done!

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    The page on the screen cast is returning a 404 error, I have gone ahead and added the following code to your functions.php file:

    /**
 * Filter: Allow disabling the review display.
 *
 * @param bool $return true to disable.
 */
add_filter( 'rank_math/snippet/review/hide_data', '__return_true' );

    Could you please check if this is now working and let us know how this goes.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Soum

    5 years, 1 month ago

    Rank Math free

    Yes it works now! Ty

    Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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