Please flush rewrite_rule after rules are added (to prevent white screen)

#206640

Resolved Rebecca Markowitz
4 years, 6 months ago

Rank Math free

After switching from Yoast to Rank Math, the sitemaps pages are white. We noticed that this would be fixed if you add a flush rewrite_rule after the rules are added. Thanks!

Viewing 1 replies (of 1 total)

Prabhat
4 years, 6 months ago

Rank Math agency
Hello,

Thanks for contacting us and we regret the inconvenience caused.

There are 2 common causes for the white screen to appear in the sitemaps. You can check the sitemaps source for this.

1. If the source code is not blank, then the issue could be solved by following the below steps:
- Flush the Sitemap cache by following this video screencast:
  https://i.rankmath.com/pipRDp
- Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
  https://rankmath.com/kb/exclude-sitemaps-from-caching/
2. If that’s not the case and the source code is also blank, then it would seem like a conflict with a plugin or theme on your website. You can determine that by following this troubleshooting guide: https://rankmath.com/kb/check-plugin-conflicts/

You can check the source code of the sitemaps by following this screencast:
https://i.rankmath.com/8KZccc

Hope that helps.

Thank you.
RankBot
4 years, 5 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Please flush rewrite_rule after rules are added (to prevent white screen)’ is closed to new replies.