Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay.
Yes, you are correct. If you enable the FAQ Schema button in Elementor will automatically push the data from your accordion to your FAQ Schema.
If you use the Accordion for your FAQ, you’ll notice the button which automatically adds the text to your FAQ Schema. This will help you save time to manually input the question and answers to your Schema.
Here’s a link for your reference:
https://rankmath.com/kb/faq-schema-elementor/#num-2-add-faq-schema-to-your-elementor-accordion-pro
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
The link you shared, it’s showing pro users only will get this feature,but I’m using free plan I can see toggle faq schema .
Hello,
Thank you for keeping in touch with us.
We apologize for the confusion. The FAQ schema toggle you are seeing in the Elementor editor, is actually from Elementor which is already built-in. You may use that and it should not create any conflict with the rest of Rank Math’s schema.
With PRO version, you can choose a FAQ schema that either be generated by Elementor or Rank Math.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I enabled faq toggle in elementor, then validated in rich snippets results, it comes with zero warning.
Hello,
This could only mean that you can use this schema for your FAQs along with other schemas from Rank Math. Since it returns with zero warning, could you please confirm if this resolves the issue?
We are looking forward to helping you.
I’m having another problem, my analytics not showing any data. I have don rebuild the index and update data manually, still, nothing is showing.
P.s: My data shows perfectly in google analytics.
Hello,
Thank you for your patience.
I’m assuming you have done the steps in this article:
https://rankmath.com/kb/delete-old-analytics-data/
If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting the support again.
Could you please remove Rank Math from your Google account by going to the following link: https://myaccount.google.com/permissions
Noticed you only have the search console enabled for this and no analytics in your status section.
After doing that please reconnect your Google Analytics account from inside your website by going to WordPress Dashboard > Rank Math > General Settings > Analytics, click “Reconnect” and accept all the permissions again. https://i.rankmath.com/hSkctM+
After doing this and selecting all the appropriate settings on the same page where you reconnected please import fresh data by following this tutorial: https://rankmath.com/kb/delete-old-analytics-data/
Looking forward to hearing back from you.
We really look forward to helping you.
What about rank math instant indexing? have u checked it?it still gives an error: undefined!
Hello,
Thank you for your patience.
I’ve checked your site and got the Error undefined which returns an error 500, normally server errors.
To see more on the error, you can click the option to show Raw response below the Error Undefined. I have checked your site and it returns error 500, you may need to get in touch with your web host about this.
Seems like your server is not able to handle the API requests. Your host can check the error logs and decipher what might be causing it.
You can enable debugging on your site by following the steps on the link below and let us know the kind of errors that are logged in the debug.log file:
https://wordpress.org/support/article/debugging-in-wordpress/
I hope that helps.
Thank you.
Rankmath analytics still now working? what’s the problem?
I am done debugging the attached sensitive data. kindly solve these issues ASAP. I’m struggling for the last 2days.
Hello,
Thank you for getting back to us,
Upon checking your site I have tried to run the cron schedules but it seems like there is some plugin throwing a JS error. The JS error is related to a better wp security plugin. See here: https://i.rankmath.com/67Xfo3
The response is not a valid JSON response. https://screamacode.com/wp-content/plugins/better-wp-security/dist/core/admin-notices-api.min.js?ver=347f2aa808de04b456c5
This could one of the issues resulting in Rank Math not being able to display results on the dashboard as well. Could you please check if there are any firewalls enabled or kindly contact the devs team of the plugin regarding the error?
We are looking forward to helping you.
Thank you.
