hi not connect google

#201288
  • Resolved sina h
    Rank Math free

    hi dear i use this plugin
    not connect my google account (Google Analytics with search console ) not show list of website or profile

Viewing 11 replies - 1 through 11 (of 11 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Did you verify it as a domain property? If not, please do so.
    Then, deauthorize your Google Search Console and re-authorize it again.

    Please make sure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).

    If it still doesn’t work, we have found that using a different Google account to verify your domain and connect your website usually works. Or, you can try using the Google Site Kit if it still won’t work and disable the Search Console inside Rank Math by going to WordPress Dashboard > Rank Math > Dashboard

    Looking forward to helping you.

    sina h
    Rank Math free

    Hi, unfortunately I could not connect to the server again
    Is this a sanction for Iranians?

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    No, there is no sanction for anybody. You must be missing some steps. Could you please record a video and show us the whole process it would give us a better insight into the problem. You can record a video screencast using a tool like Loom.

    Looking forward to helping you.

    sina h
    Rank Math free
    Brian
    Rank Math free

    Hello,

    Thank you for getting in touch with us.

    Could you please check if you are using Google Analytics 4 in your account?

    GA4 is relatively a new product and there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.

    However, we will begin working on the integration as soon as they improve their V4 API.

    In the meantime, you can enable GA v3 by following this:
    create a property
    and then choose
    ga 3

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    sina h
    Rank Math free

    i try i see only can use GA4 cant add old Ga3

    i try anything 🙁

    Brian
    Rank Math free

    Hello,

    Thank you for getting back to us.

    i see only can use GA4 cant add old Ga3

    Well, if you are using GA4 then this is the reason why you can not see your properties in the Rank Math Analytics settings. At the moment the GA4 is NOT compatible with Rank Math.

    Please switch to GA3 or universal analytics to be able to connect your properties with Rank Math.

    To check if you are using the GA4 property, go to your Analytics and log in. Then proceed to the Admin > Property > GA4 Setup Assistance.

    Under this option, you should notice that your GA4 is not connected which should be the case.

    It should also alert you that you are using universal analytics instead. Here is a sample screenshot:
    analytics

    If you do not see this then you need to follow these instructions to connect your account with the universal analytics: https://rankmath.com/kb/using-ga4/

    You can also insert screenshots of these sections in the sensitive data section so that we can be able to see what the issue really is.

    We are looking forward to helping you.

    Thank you.

    sina h
    Rank Math free

    tanks bro i see this i connected in GA4

    not work for me

    https://ibb.co/BgbWLrY

    Brian
    Rank Math free

    Hello,

    Thank you for the feedback.

    Now go ahead and follow these instructions to connect your Google Analytics account to use the Universal/ GA3 analytics: https://rankmath.com/kb/using-ga4/

    In case you need further assistance please do not hesitate to let us know.

    We are here to help.
    Thank you.

    sina h
    Rank Math free

    really not work cant load profile list in plugin
    i can send u administrator user/pass u cheeked if not can use teamviewer and u see CANT load Profile list G3/G4 anything

    Brian
    Rank Math free

    Hello,

    Thank you for getting in touch.

    Please confirm if you have verified your site as a domain property. If not, please do so then, de-authorize your Google Search Console and re-authorize it again.

    It would also help if you could check to confirm that your Rank Math account is using the same email address you are using to verify your website on the search console.

    In case the email and account appear correct, I would suggest that you redo the verification steps once again by using a different verification method.

    If this does not help, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘hi not connect google’ is closed to new replies.