Rich Snippet Instruction Type (For Recipes) Not Working

#20098
  • Resolved Alexandra/Eian Kelly
    Rank Math free

    Hi,

    We are having trouble with the Rich Snippet Instruction Type not working on recipes or articles. You can select Single Field, How To Step, or How To Section as options, but the corresponding text boxes do not generate below. Having this trouble since the most recent Rank Math problem with Google Authorization. Disabling all plugins does not resolve the issue. Disabling all caching does not resolve the issue. Reinstalling Rank Math does not resolve the issue.

    Any help, steps, or articles to resolve this issue would be greatly appreciated. Thank you for the plugin and the support!

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  • Hello,

    Thanks for getting in touch with us today.

    I am afraid that I cannot reproduce this issue on my end.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Rich Snippet Instruction Type (For Recipes) Not Working’ is closed to new replies.