CONFLICTO INTEGRATION

#19879
  • Resolved Ray
    Rank Math free

    Hello there, I am facing an integration mistake with Buddyboss theme. When I active Rank Math SEO disappear the site.

    Can you help?

    I have updated the test site link and so on.

    Thank you
    Ray

    • This topic was modified 5 years, 1 month ago by Ray.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    I just tried to log into your site with no luck, kindly confirm the credentials so that I may be able to test it out further.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Ray
    Rank Math free

    Hello Michael:

    Thank you for your soon answer. The developer is reinstaling the website again. That s why all users were reseted. I am working on it. If conflict persist after this changes I will contact again.

    Thank you.
    Ray

    Hello,

    Thank you for contacting Rank Math today.

    Thanks for the update, do let me know in case something else comes up 🙂

    Looking forward to helping you. Thank you.

    ​​​​​​

    Ray
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check again? After do several changes the
    mistake stil is there.

    Thank you.

    • This reply was modified 5 years, 1 month ago by Ray.

    HI Ray,

    Thanks for getting back to us.

    The conflict is arising from the Buddyboss-Platform plugin which contains some compatibility code with our plugin that is causing the following error:
    [20-Nov-2019 08:39:50 UTC] PHP Fatal error: Class RankMath\Paper\BP_RankMath_Title contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (RankMath\Paper\IPaper::advanced_robots) in /srv/htdocs/wp-content/plugins/buddyboss-platform/bp-core/compatibility/bp-rankmath-plugin-helpers.php on line 18

    Please get in touch with the author of this plugin and have them update the logic on the bp-rankmath-plugin-helpers.php file.

    I hope this info helps. Thank you.

    Ray
    Rank Math free

    Ok thank you.
    Ray

    Hello,

    I am glad that this information was helpful 🙂

    Feel free to contact us should any other issues come up.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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