fail import yoast

#193787
  • Good morning,

    My name is Santiago Villamiel
    My siteweb is https://banosrh.com/

    When I switched from yoast to rankmath, I did the import but all my custom fields in the title, description and keyword boxes have been deleted. !

    Can you help me, please?

    If you need a login I can give it

    I hope you notices

    Thanks

    Regards,
    Santiago
    +34 605 340 658
    i***@b**********

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Thank you,
    There you have the accesses
    if you need anything, let me know

    Prabhat
    Rank Math agency

    Hello,

    Thanks for your reply.

    It seems like you forgot to add the login details in the sensitive data section of this ticket, please provide us the logins to the website so that we can further investigate the issue.

    Looking forward to helping you.

    Thanks.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    There you go again… I don’t know what happened before…

    Hello,

    Thank you for that information.

    I’ve checked a page from your site, and it seems that your metadata is already showing. I’ve attached a screenshot in the sensitive data section.

    I’m assuming you are referring to the list view on your WordPress dashboard. If so, since you have imported your settings from Yoast, the list view on your WordPress dashboard will show N/A.

    The tests work when you open the post or page, and then the JS for calculating the test runs. When the test runs and you hit the update button, the score gets propagated to the list view as well. Since you imported the keywords, the JS didn’t run and the score didn’t calculate.

    You will need to open the page, let the tests run, make optimizations based on our recommendations, save the post/page and the score will get propagated to the list view.

    If you were to import any other plugin from another SEO plugin – you would need to follow the same procedure.

    I hope that helps.

    Please let us know if you’re not referring to the list view on your WordPress dashboard. You can provide the specific link where the metadata is missing so we can investigate further.

    Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘fail import yoast’ is closed to new replies.