Error in GSC

#191649
  • Resolved Ben
    Rank Math free

    Hello,

    I have an error in GSC for the FAQ section on this page. Is RankMath having an issue serving this schema for this page somehow?

    None of my other pages have it, and nothing different (plugins/software wise) is running on this page. It’s a very basic article.

    How can I fix this?

    https://ibb.co/JKYy3yH

    Thanks,
    Ben

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math today.

    This issue can occur if you have added the FAQ block but had the individual questions in the block hidden. If so, please change them to visible to resolve the issue.

    You may also check this KB thoroughly:
    https://rankmath.com/kb/faq-schema-block/

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ben
    Rank Math free

    Okay thank you! I’ll keep an eye on it. Seems to be coming in and out of GSC actually so perhaps it’s just an indexing issue on their side.

    No questions are hidden on any of the pages.

    Also, inspecting the code I can see the #mainEntity

    Hello,

    Thank you for the follow-up, and apologies for the delay.

    I’ve also tried checking the affected URL using Google’s Rich Results test, and it seems that it is already fixed.

    However, please don’t hesitate to contact us if the issue persists or if you have further concerns.

    We are always here to help.

    Thank you, and looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Error in GSC’ is closed to new replies.