Redirect does not work on any redirection

#190886
Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 8 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Eurolaw

    3 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit

    3 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Unfortunately, the Rank Math Redirection module doesn’t support yet redirecting URLs with query parameters. Our dev team is working on adding this, and hopefully should be added soon. You can check our updates at this link:
    https://rankmath.com/changelog/

    In the meantime, you may need to use .htaccess redirects or a separate plugin that allows this.

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirect does not work on any redirection’ is closed to new replies.