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Hi,
being a divi user, of course I did the latest update of Rank Math. Now I have the problem that on existing websites, where rank math was already installed, I don’t see the new update of Rank Math in Divi’s visual builder. Can you help me with this?
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Hello,
Thank you for bringing this to our attention and apologies for the inconvenience caused.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Cheers,
The ticket ‘Rank Math in Divi’ is closed to new replies.