Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
I’ve replied to your last ticket about the same issue with the redirect chain. But checking your .htaccess, it seems that it wasn’t applied.
Could you please confirm if you were able to follow my advice on that previous ticket?
Thank you, and looking forward to your update.
Hello,
Thank you for getting back to us.
Upon checking your site it is already using the non-www version for your main URL. The ahrefs error actually seems to be suggesting that there is a redirect of your main domain already.
Upon checking your site on the HTTP status tool, there seem to be double redirects on the HTTP URL: http://www.yourdomain.com/.
Status Code,Scheme,Host,Path
301,http://,www.telcocloudbridge.com,/
301,https://,www.telcocloudbridge.com,/
200,https://,telcocloudbridge.com,/
This could be coming from your .htaccess file or you may want to consult your web host regarding this and how to remove the second redirect.
You can proceed by using the WordPress default .htaccess file and then add the code my colleague shared to see if this fixes the issue.
If it does not work then make a point of consulting your web host team to fix the issue for you as there may be a redirect chain setup on your server end.
Hope this gives more clarification. Let us know if you have any other questions with you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
