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Hello,
I am facing a problem with my site that works with Themeforest Themes. Meta titles, Descriptions and KW are not working in products snippet, see the screenshots below when using Themeforest an using Twenty Nineteen:
Themeforest Theme: https://prnt.sc/11bqfvg
Twenty Nineteen: https://prnt.sc/11bqj2a , https://prnt.sc/11bqkm3
Thank you
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Hello,
Thanks for contacting us and we regret the inconvenience caused.
Could you please tell us the name of the theme that you’re using so that we can test the issue on our end?
Alternatively, you can also provide us with your Website’s URL and WordPress logins so that we can check the issue on your website. Please add these details in the sensitive data section of this ticket.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Meta titles, Descriptions and KW are not working in Themeforest Themes’ is closed to new replies.