Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you try re-installing Rank Math plugin and reconnect your Google Services? Do also make sure that your Rank Math is in the latest version.
Note that re-installing the Rank Math plugin will not delete your settings data.
If this doesn’t work, please check if there are other plugins or your current theme that is conflicting with Rank Math. You may check this troubleshooting guide to do so: https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please let us know and we will further investigate.
We are looking forward to helping you with this one.
Hi there, OK so I have followed your suggestion for 2 of my websites, it worked well on one, it went green straight away and has remained green. The other however, is red http://www.whitbystudio.co.nz still has a red mark under analytics but I can’t see why. Do you know why?
Hello,
Thank you for the update, and sorry for the delay.
Are you using the Firefox browser by any chance? If so, please try clearing your website cache and reconnect your Rank Math and Google Account using a different browser like Google Chrome.
If the issue still persists, please follow the steps in this link (you can disregard step 2 for the PRO version)
https://support.rankmath.com/ticket/analytics-data-not-showing-read-here/?view=all
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
