Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Thank you.
When I talk to the bank, I get an answer as open abroad, I think the problem is related to your payment infrastructure. I would like you to offer different payment methods as well.
Hello,
You may use some other debit card or pay using PayPal/Amazon Pay.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Credit Card, Paypal, Amazon, no method worked, I can’t buy. I request your help.
Hello,
We are sorry but it is working for all others. If you share the last 4 digits of your credit card, we would love to check what might be going wrong.
If you are using Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Do let us know.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
