Hello,
Thanks for getting back to us.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section along with some links to the affected posts.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi there,
Apologies for the delay.
This should now be resolved in the latest update.
Please read up on the steps to fix this on this page:
https://rankmath.com/kb/how-to-fix-review-schema-errors/
Let me know if you have additional questions. Thank you.
Still have the same problem.
it says still this: The review field is recommended. Please provide a value if available.
Look and test this link: https://www.nappisilmat.fi/joie-litetrax-4-rattaat/
Hello,
Thank you for contacting Rank Math today.
This is a warning and it is different from the original review error. You can fix this warning by adding some reviews and ratings to your products.
Looking forward to helping you. Thank you.
i have many reviews in that aeticle but still same warning.
and i also have ratings there.
so what else i need to have? be more clear.
Hi there,
Thanks for the response.
The problem is arising from the fact that you have assigned the product rich snippet to post and thus the plugin is unable to access the product reviews.
Kindly allow me to consult our dev team on how to fix the review warning and I will get back to you in a short while.
We appreciate your patience. Thank you.
Hello,
Rank Math takes the schema data from your product pages automatically and turns it into Schema-ready content. Likewise, the aggregateRating and review fields are taken from your actual product reviews that your buyers/customers leave on your products.
https://i.rankmath.com/Ni50EF
If you don’t have any reviews yet, that is going to show up as a warning in the schema testing tool. That’s because Google will actually look for those fields.
Please acquire some reviews and ratings to get rid of the aggregateRating and review warnings.
Hope that helps and please do not hesitate to let me know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
