Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We are currently investigating the root of this bug and recommend that you rollback to the previous version of Rank Math by using this plugin: https://wordpress.org/plugins/wp-rollback/
Looking forward to helping you. Thank you.
I am facing the exact same problem
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
A bug made its way into yesterday’s update which is causing this error in some installations. The good news is that all hands are on deck patching this and you can expect an update to address this as soon as this weekend.
To fix this now, we are recommending downgrading to the previous version using this plugin: https://wordpress.org/plugins/wp-rollback/
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
Still not working after the update.
I received the same error.
Now it’s deactivated because I have to work.
Thanks,
Biro Bela Florin
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
You forgot to share the site URL on the sensitive data section. Please share this info so that we can check the issue for you.
Looking forward to helping you. Thank you.
Hello,
Thank you for contacting Rank Math today.
Editing pages or posts works as expected on your site.
Could you please let me know which post type is affected by this?
Looking forward to helping you. Thank you.
Hi,
I don’t know what it’s happening but when I activate RM Google Indexing, I’m getting the same error, and now it’s worst, I have to deactivate RM because after editing, updating or other operations, at a moment the site it’s returning 503 Service unavailable.
I have mailed my hosting and they said that I’m reaching the limits of hosting, then I searched how to fix 503 error and by disabling/enabling plugins I found that RM it’s causing this 503 error.
I have this plugin from the beginning and I never had problems with it, please make something to make it work because I need it.
Thanks,
Biro Bela Florin
P.S. Now it’s disabled you have my credentials in the previous mails if you need it.
Hello,
We might need to take a closer look at the error log. Please edit the first post on this ticket and include your FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I better trust you guys than the guys from my hosting provider.
Hello,
Thank you for contacting Rank Math today.
I am afraid that I cannot replicate this issue after activating the indexing plugin. I also checked the status of your site using the Get status option but it returns an empty response.
This suggests that your settings have not been configured correctly on your service account. Please perform the step by step configuration settings once more as described here: https://rankmath.com/blog/google-indexing-api/
Looking forward to helping you. Thank you.
Hi,
Thanks for your help, everything it’s now OK.
I don’t know what happened with the code from Google, because I have used it from the launch of RM google index.
Now everything works, inclusively the 503 errors disappeared.
Thanks again.
You ROCK guys!
P.S. I have waited for somme days to see if there is something wrong until to post and close this thread.
Hello,
We are super happy that your issue has been resolved. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
