RankMath is causing this "The site is experiencing technical difficulties".

#17966
  • Resolved Shakeel Anjum
    Rank Math free

    RankMath SEO Plugin is causing the below issue when I try to edit a page.

    “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.”

    I get this error when I try to edit a page or edit an image uploaded to WP Media.

    I can edit a post without any error.

    This happened after yesterday’s update of the RankMath SEO plugin.

    My website URL is https://how2wp.com/

    Screenshot:

    • This topic was modified 4 years, 12 months ago by Shakeel Anjum.
Viewing 15 replies - 1 through 15 (of 17 total)
  • Added Error detail in sensitive data.

    Please check that.

    • This reply was modified 4 years, 12 months ago by Shakeel Anjum.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Carla
    Rank Math free

    I am experiencing the same issue when I try to install the plugin en activate it. As soon as I go to the settings I get the same error message. If you want me to start a new topic please let me know.

    Hi Carla!

    I think the current solution is to revert back/downgrade to the previous stable version.

    They will fix the issue with the new update.

    I’m sure they are working on it.

    Carla
    Rank Math free

    Where can I download the previous version please? I wanted to install it on a clients website. Tested it on 2 testsites of mine. All 3 did not work.

    I have asked them about reverting back to the previous version in their facebook group and also asked in another thread here.

    So I’ll let you know when I get a reply.

    Carla
    Rank Math free

    Ok thanks very much

    I have received this reply (about downgrading) in another thread.

    “You can’t. You have to restore from a backup.”

    Thread link: https://support.rankmath.com/ticket/rankmath-causing-fatal-error/

    Carla
    Rank Math free

    You can through the Roll Back plugin I understand from that thread

    Yes, I was going to mention this.

    Thanks.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We are currently digging deeper into the causes of this bug and we will be sharing some updates to remedy the problem in a short while.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I am also having the same issue. and when i deactivate the plugin every thing works fine.
    I think its a bug in plugin.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This issue should now be resolved in the latest update of the plugin. Could you please ensure that you are running Version 1.0.34.2 and that all your site cache has been cleared?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hi, I have created another thread “Your Site is Experiencing a Technical Issue” and the problem as mentioned in this thread persist. I have links to the system setup as well as the email sent from my website.

    How it happened. The analyser mentioned no H1 headers and I fixed that and then the dreaded message appeared. I made a backup of the settings, unistalled the pluging, and did a reinstall and imported the backup – still the issue. Perhaps something wrong with the settings?

    Here is the link to the settings file: Settings File

    I am waiting for a reply.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The error reported on your site is a bit different from the one on this thread. You can easily fix the error on your site by heading over to Rank Math > Status & Tools > Tools > Flush SEO Analysis Data and click on the Clear SEO analysis.

    Looking forward to helping you. Thank you.

    ​​​​​​​

Viewing 15 replies - 1 through 15 (of 17 total)

The ticket ‘RankMath is causing this "The site is experiencing technical difficulties".’ is closed to new replies.