Sitemap is not regenerating

#174562
  • Resolved Nina

    3 years, 10 months ago

    Rank Math free

    Hi,
    my sitemap is not regenerating. I have already placed this

    /(.*)sitemap(.*).xml
/(.*)sitemap.xsl

    into WP Rocket settings to exclude the sitemap from being cached, I even disabled WP Rocket, but it is still not regenerating. I saved permalinks and then saved sitemap settings as you suggested in several other threads, but the sitemap is still not regenerating. What is going on?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jeremy

    3 years, 10 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please flush the Sitemap cache by following this video screencast?:
    https://i.rankmath.com/pipRDp

    If the issue persists, please do let us know. We are looking forward to helping you.

    Nina

    3 years, 10 months ago

    Rank Math free

    Hi,
    it does not work for the sitemaps that haven’t changed though – and why aren’t all sitemaps automatically updated?

    Prabhat

    3 years, 10 months ago

    Rank Math agency

    Hello,

    We’re sorry for the trouble that you’re facing.

    Could you please share the URL of the sitemap in the sensitive data section of this ticket, so that we can further investigate the issue? You can access the sensitive data section by editing your first post on this ticket.

    Looking forward to helping you.

    Thanks.

    Nina

    3 years, 10 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Reinelle

    3 years, 10 months ago

    Hello,

    Thank you for that additional information.

    I’ve checked your sitemap, and it seems that it is already working fine. I’ve attached a screenshot in the sensitive data section. Please clear your website and browser’s cache if it’s still not showing on your end. You can also use a different browser to check.

    If you have pages/products that are not showing in your sitemap, you can check this link for more information:
    https://rankmath.com/kb/url-not-in-sitemap/

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Nina

    3 years, 10 months ago

    Rank Math free

    Hi,
    thanks, but of course the screenshot you provided shows an updated sitemap – because I had followed your instructions and manually forced it to regenerate!! But it should do it on its own for all sitemaps, and not me having to force-regenerate it.

    Prabhat

    3 years, 10 months ago

    Rank Math agency

    Hello,

    Thanks for your reply.

    I tested your sitemap with the Sitemap Validator tool and there were no issues found. Also, your sitemap is updated. Please see the screenshot available in the sensitive data section of this ticket.

    If you come across the issue again, please provide us your WP logins before performing the troubleshooting steps, so that we would further investigate the issue.

    Please let us know if you need any further assistance, it will be our pleasure to assist you.

    Thank you.

    RankBot

    3 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Sitemap is not regenerating’ is closed to new replies.