What’s wrong? why nobody answers me? Seo analytics is not working. The plugin freezes my site! Can anyone help me with this problem?
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please head over to Rank Math > Status & Tools > Tools > Clear seo analysis data Clicking on this button should be able to fix this.
Looking forward to helping you. Thank you.
I tried to do it, but it didn’t work.
I am very alarmed! In support of the hosting provider, Automattic advises me to get rid of Rank Math because they see a lot of errors that it gives!
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Hello,
Thank you for contacting Rank Math today.
Would you mind sharing some temporary FTP and WP logins to your site so that we can investigate the errors that are happening on your site?
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math today.
There appears to be a sort of conflict or memory issue that could be coming from one of your installed plugins since the loading issue does not replicate when you have only Rank Math activated. Could you please share some temporary FTP access for the first site so that we can investigate this further?
Looking forward to helping you. Thank you.
I go to FTP through the client’s office of my hoster. that is, this is my hosting account. Should I give him a password?
Hello,
Thanks for getting back to me.
Are you able to check for a plugin conflict that could be caused by another plugin?
I checked the site once more and the SEO analysis is working just fine.
Do check it out and let us know.
I just checked and confirm that everything is working fine. CEO analysis is. Is it possible that in the last update bugs were fixed?
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
It’s possible that there was an issue that was resolved by the update on your site.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?rate=5#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Thanks for the support. And I’ll add another observation – my site appeared in Google. Before that he was gone. All the time until the analysis of SEO worked, my site wasn’t in Google. It’s good that it fixed. Thank.
Hello,
Thank you for feedback and observation.
I’m glad to hear this good news and feel free to reach out to me in case something else comes up 🙂
Have a good one.
