Redirect Error Issue

#173469
  • Resolved Filmik

    3 years, 9 months ago

    Rank Math free

    GCosole Show Me Redirect Error Issue On MY Many Articles. So Sir how to fix this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I checked your link and something is causing your link to redirect multiple times. I also inspected your URL in the HTTPS Status checker and it returns an SSL error. Please see the screenshot in the sensitive data section.

    Can you please contact your host and see if this SSL error is causing the redirect issue?

    If the issue is not with SSL, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Filmik

    3 years, 9 months ago

    Rank Math free

    ok sir for your [moved to sensitive data section] this is LOg IN

    Prabhat

    3 years, 9 months ago

    Rank Math agency

    Hello,

    Thanks for providing the login details.

    I was able to login to your WordPress admin area, and upon inspecting, I found that you have set redirection of posts to themselves. Please see the screenshot available in the sensitive data section of this ticket.

    I also noticed that you’ve created many redirections that might not be required. You should only create redirections when it is necessary.

    As I temporarily deactivated the redirection, the “too many redirections” error was gone and your post loaded without any issues.

    Please see the screenshots and screencast available in the sensitive data section of this ticket.

    You can remove the unwanted redirections to fix the issue.

    For more details regarding redirections, please refer to the below tutorial guide:
    https://rankmath.com/kb/setting-up-redirections/

    Hope this helps.

    Thanks.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Redirect Error Issue’ is closed to new replies.