Hello,
Thanks for contacting us and we regret the inconvenience caused.
Could you please share the link to your sitemap so that we can further investigate the issue?
In the meantime, please follow the steps mentioned in this article to see if that fixes the issue: https://rankmath.com/kb/couldnt-fetch-error-google-search-console/
Looking forward to helping you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thanks for your reply.
Using Sitemap Validator tool, I tested the your sitemaps and there were no issues found.
Please try removing all your sitemaps from the GSC and submit only the index sitemap (your-website.com/sitemap_index.xml), and see if the issue is fixed.
Please let us know how that goes.
Thanks.
I did that but that doesn’t work 🙁
Hello,
Thank you for the update, and sorry for the delay.
I’ve checked your sitemap, and it seems that you haven’t verified the www (or non-www) and HTTP (or HTTPS) version of your website. I’ve attached a screenshot in the sensitive data section.
Please ensure that only 1 version of the sitemap is working (200 Ok status), and the rest are redirecting to it. You can also use this tool to check.
Once done, please follow the steps provided by my colleague’s reply above.
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
