Hello, Pls my Sitemap is not loading

#17091
  • Resolved Naijamusicspot
    Rank Math free

    Hello good day to you, i use Rank Math on my wordpress site but i dont understand why my sitemap is not working, its showing error

    https://naijamusicspot.com.ng/sitemap_index.xml

    This is error am getting below

    This page contains the following errors:
    error on line 10 at column 6: XML declaration allowed only at the start of the document
    Below is a rendering of the page up to the first error.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Ok i will

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for contacting Rank Math today.

    I just checked your site and I was able to validate the XML sitemap.

    Kindly check it out and let me know what I’m missing.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Hello, Pls my Sitemap is not loading’ is closed to new replies.