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11 hr

31 min

35 sec

No image social share

#168170

Resolved Banzeego
4 years, 7 months ago

Rank Math free

When we share products from the product page and share sellers from the sellers page on social media like Whatsapp and telegram no product/seller image is shown

https://banzeego.com/product/samsung-s8-64gb-rose-gold-grade-b-sm-g950f/

On telegram the product shows but not
https://banzeego.com

On whatsapp the https://banzeego.com shows but not the products https://banzeego.com/product/galaxy-fold-512gb-5g-silver-grade-c-f907b/

Also the sellers profile picture does not show on whatsapp or Telegram https://banzeego.com/seller/xlusivepricesonline533/

Pls sort this out as you know SEO social sharing is important

Images
https://ibb.co/LCWNd7y
https://ibb.co/znnSRNM

Viewing 1 replies (of 1 total)

Prabhat
4 years, 7 months ago

Rank Math agency

Hello,

Thanks for contacting us and we regret the inconvenience caused.

Using the Facebook Debugger Tool, I tested the URLs that you’ve provided and the images were displayed. On some URLs, at first, the images were not displayed but as I scraped them, the images started appearing. https://i.rankmath.com/KPnxRe

Could you please clear your website’s cache and see if that fixes the issue? You may refer to this article for a quick reference: https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/

Please let us know how that goes.

Thanks.

RankBot
4 years, 6 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘No image social share’ is closed to new replies.