404 monitor not working

#167749
  • Resolved James Crabb
    Rank Math pro

    Hi
    The 404 monitor does not work…. tested it and it fails to log and 404’s.
    used redirection plugin and it works every time.

    I am having to use the redirection plugin as it is to redirect query URLS from the clients old website.

    Login details provided below.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked your site, and it seems that you’re using a custom 404 template using your Oxygen builder. At the moment, the Oxygen Builder is not on the list of Content Builder plugins that are compatible with Rank Math:
    https://rankmath.com/compatibility/

    However, for the 404 Monitor to log the 404 errors using Rank Math, could you please also add your FTP in the sensitive data section to further check?

    Thank you, and looking forward to your update.

    Hi Reinelle

    Yeh we do indeed use oxygen builder for our clients website builds. I have added the details to the sensitive data area.

    I’m quite disappointed that Rankmath isnt able to function fully with Oxygen. It cant read the page content correctly doesnt handle query redirects and now cant deal with 404 monitoring… The last 2 i might point out this plugin https://wordpress.org/plugins/redirection/ can do and does very well.

    Is Oxygen Builder on the roadmap for Rankmath? if not do you mind explaining why?

    Cheers

    Hello,

    Thanks for getting back to us.

    For the 404s not being tracked, we are working on a fix.

    For now, please go to /seo-by-rank-math/includes/modules/404-monitor/class-monitor.php

    One Line 45, change this:

    $this->action( 'get_header', 'capture_404' );

    To this:

    $this->action( 'template_redirect', 'capture_404' );

    That will fix your issue.

    In the meantime, we are also working on a better way to implement this solution without breaking certain templates.

    Hello,

    Oxygen team just announced the integration with Rank Math:
    https://oxygenbuilder.com/2021/03/19/oxygen-3-8-alpha-1-now-available/

    It is still in the Alpha stage but the integration will be part of the public stable release soon.

    Excellent! Good to hear finally.

    Hello,

    Thank you for the update.

    We’re glad that Oxygen and Rank Math integration will be available publicly soon.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘404 monitor not working’ is closed to new replies.