Rank Math’s SEO-value and hints only on first edit at pages

#166840
  • Resolved Jörg Fiedler
    Rank Math free

    Hi there,

    the SEO value and SEO hints appearing on post edit for every time. In page editor it appears only by first editing the page text and filling the meta box. When I want to make changes at a page the value and hints aren’t there. Only if I choose a new keyword (dummy) the SEO value and hints becomes visible.

    What am I making wrong?

    Greetings
    Jörg

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Thanks for your excellent answer and hints. The plugin DSGVO All in one for WP is the reason for the behavior of rank math while editing existing pages.

    Hello,

    Thanks for getting back.

    We are glad that you were able to find the culprit. Let us know if you need any further assistance.

    We are here to help.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Rank Math’s SEO-value and hints only on first edit at pages’ is closed to new replies.