Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
Rank Math creates a virtual Sitemap dynamically when you enable that module. We rely on redirects enabled by your server software to accomplish that. If the Sitemap doesn’t work, you may have to add some rewrite rules manually.
Please follow the steps to redirect your sitemap:
https://rankmath.com/kb/fix-sitemap-issues/#apache-error
If you’re using NGINX, you can follow the next step to redirect:
https://rankmath.com/kb/fix-sitemap-issues/#nginx-server-error
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
