Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The redirections will only detect source URLs from the main domain of your website. If you want to redirect from the www version of a link, then I can suggest that you create the redirection on your .htaccess file by heading over to Rank Math > General Settings > Edit .htaccess file
Looking forward to helping you. Thank you.
Hello Michael I am newbie in here. Can you please help me with that. I want also to redirect traffic from www
Hello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.