Sorry for two entries. I am using the PRO version.
Hello,
Thanks for contacting us.
Could you please share the URL(s) of the post/page which has the issue related to the Alt texts? You can share the URL(s) in the Sensitive Data section of this ticket, which you can access by editing the first post of this ticket.
Sorry for two entries. I am using the PRO version.
By PRO version, are you referring towards the PRO version of Rank Math?
Looking forward to hearing from you.
Thanks.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Do you have a timeline on letting me know how to fix my problem?
Cheers!
Hello,
Thanks for your reply and sorry for the delay.
I tested the link you’ve provided, using our Online SEO Analyzer Tool and I was able to replicate the error.
Upon checking your website, I found that an image in your website’s footer section is missing the ALT text. Please see the screenshot available in the sensitive data section of this ticket.
As the image in your case is not under the WP Editor Area, you will have to manually add the ALT text using custom HTML (or your theme customizer).
Hope this helps.
Thanks.
Well this is fun! Thank you for the tidbit on how to find that missing alt tag.
Observation
1. I ran the page through the SEO Analyzer- https://snipboard.io/XP4kfJ.jpg
It reports a missing H1 tag.
2. I ran the ‘on page analyzer’ and that reports (by the absence of a ding) the H1 is there. https://snipboard.io/eQ5Ekc.jpg
Indeed, the H1 tag is present in the page.-https://snipboard.io/kKhZ6Q.jpg
4th line down it is included.
Is this a bug with the analyzer or am I missing something?
Hello,
Thank you for following up.
I’ve tried checking your site using our External SEO Analyzer, and it seems that the H1 tag is already showing
Could you please try clearing your website and browser’s cache and check again?
I hope that helps. Thank you, and looking forward to your update.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
