Remove category base woocommerce ‘page not found’

#161811
  • Resolved Roeland Vreugdenhil
    Rank Math free

    Hi,

    Can you help me out, take a look? Removing category base for product categories isn’t working. Remove category base for products works fine.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked your site and replicated this issue. Could you please try flushing your rewrite rule to determine if some of the changes brought by one of the plugin updates caused this issue? You can follow the steps in the link below:
    https://support.rankmath.com/ticket/remove-category-base-broken/

    If the issue still persists, please also include your FTP logins for your website in the designated sensitive data section for further investigation.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    I also wanted to add that our beta update has already a fix for enabling the “Remove Category Base” option that creates 404 Pages on some installations.

    Could you please try our beta version and see if the issue still persists? You can follow the steps in this link:
    https://rankmath.com/kb/version-control/#beta-updates

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Remove category base woocommerce ‘page not found’’ is closed to new replies.