Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Upon checking your site front end I was not able to trace the breadcrumbs. Have you inserted them via the shortcode? Is ee you are using Elementor within the page, so does it display within the Elementor preview first. Also, kindly provide a screenshot/screencast of this error on Google to understand it clearly.
We are looking forward to helping you.
Thank you
Hi,
Here you can see that there’re breadcrumbs on the page:
https://1drv.ms/u/s!AqEf9YmEgv4rgsRkT8jSNXEZViBsrw?e=TMxPut
I did use a shortcode.
At google search console I don’t get an error. I just can see google can’t find breadcrumbs anymore.
Hello,
Thank you for getting back to us.
I would recommend showing breadcrumbs at the top of the page. but that should not be the reason. Rank Math breadcrumbs are automatically generated and added internally so long as you have the options enabled at RM > General Settings > Breadcrumbs.
Could you confirm if you use the ‘Request Indexing’ or Fetch as Googlebot feature to see if Google re-crawls your site if the issue is resolved? This will force Google to update the crawl and index info.
Google will not always display a page’s breadcrumbs or other metadata that you have set for the page. However, this is not due to the plugin not functioning as expected, but rather that Google ultimately decides what it thinks is best to display to a user. You can read more information about this here:
https://moz.com/community/q/breadcrumbs-not-displaying-on-google
Hope that helps. If you have any further question(s), please let us know. Thank you.
Hello,
I did use ‘Request Indexing’ and google still can’t see my breadcrumbs (that’s what I tried to explain in my previous posts).
Hello,
Thanks for getting back to us.
Upon inspecting that page I can see that the Rank Math breadcrumbs are on the page, but it seems there’s only one schema applied, which is the Game schema. That doesn’t seem correct, as the page seems more likely to be suited to an Article schema.
If you made the change recently, that might the cause of this issue, as Google requires the Breadcrumb schema to be on the page to recognize the breadcrumbs.
I would recommend switching that page to the default Article schema and see if that automatically is able to detect the presence of breadcrumbs on the page.
Hope this helps solve your issue.
Don’t hesitate to get in touch if you require any further assistance.
Hello,
I have removed the game schema but google still can’t find Rank Math’s breadcrumbs on my pages.
I have checked another page (https://www.blitshtein-law.com/conflict-of-interests) with google’s tool (https://search.google.com/test/rich-results). Nothing was found.
Hello,
Thank you for the follow-up and sorry for the delay.
I’ve checked the URLs you have provided, and they are not containing any schema upon checking in Google’s Rich Results test.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet) if you have already enabled Rank Math Breadcrumbs and added the shortcode but it’s not added in your schema on your page source, it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section to further investigate.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
Thank you, and we really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
