Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please go through this video tutorial that shows you how to get started with your PRO license:
https://www.youtube.com/watch?v=nCDe67K_3rA
Please install the Rank Math PRO plugin files if you haven’t already from your registered account from here:
https://rankmath.com/my-account/
Once you have activated the PRO plugin, please head over to WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.
You will be taken to RankMath.com again where you can connect your account to activate your license.
You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.
Also, please ensure that there are no Ad-Blockers installed in your browser or your website is excluded in order to ensure a smooth experience with Rank Math PRO.
I hope this helps. Looking forward to helping you.
Hi Anas,
The PRO file is not in my-account. ONLY the free version is listed.
Never mind. I found an email giving me the download link. Is there a way you can transfer it over to b********@g********/serge account so I can keep it all in a single place?
Hello,
You would need to contact our accounts team at s******@r***********.
They will assist you with the transfer/merge request of your account.
I hope that helps, let us know if you need help with anything else.
Thanks. I’ll live with it.
Hello,
We are happy we could address your concern.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
