Twitter Card and Feed Problem

#160583
  • Resolved drsonusharma

    3 years, 9 months ago

    Rank Math free

    Already submitted a ticked in mythemeshop support forum but they asked me to contact rankmath forum.

    Problem 1: I use rankmath seo plugin, twitter card summary image is setup in rankmath settings, but is not available on twitter when link is shared on tweet. Following things have been tried by me but not helped.

    tried both large image and summary image option in rankmath settings.
    tried manual sharing of link on twitter.
    tried auto-sharing through buffer.
    tried share buttons of news theme.
    tried with and without ending slash in the url.
    all the posts have the problem.
    Clearing cloudflare cache, disabling cloudflare.

    One important thing is that images and description are not automatically available on most of the sharing platforms when we share the links on them which was previously not the case, the only exception working fine is facebook.

    Problem 2: The feedburner is showing error and not accepting as a valid feed https://seobhp.com/feed. cleared cloudflare cache, disabled cloudflare but didn’t help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Problem 1:
    It seems to be that another plugin is obstructing the Twitter card meta tags. Can you please confirm by following this troubleshooting method? https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Also, do make sure that your Rank Math plugin and other plugins & theme is up to date.

    Problem 2:
    Upon checking your feed using a validator, it seems to be working fine. Please see the screenshot in the Sensitive Data section. Can you please send me a screenshot of the error you are seeing on your end?

    We are looking forward to helping you.

    drsonusharma

    3 years, 9 months ago

    Rank Math free

    troubeshooting didn’t help, all combinations tried but nothing works.

    can ou see the source of any post on the blog and check. I can see multiple twitter meta tags

    Also, for problem two, the feedvalidator shows validated but hot to attach the feedburner image. It didn’t work.

    Reinelle

    3 years, 9 months ago

    Hello,

    Thank you for following up.

    I’ve checked your site and some of your posts, and it seems that the Twitter meta tags are already set in your page’s source code.

    However, I’ve checked your site using this tool, and it seems that you have some errors with your site’s SSL configuration
    SSL Error Twitter

    which results in an error in Twitter’s Card Validator as well.
    Twitter card SSL

    In this case, please get in touch with your host to fix these errors on your website. If you’re site’s using NGINX, here’s a link that might help you:
    https://stackoverflow.com/questions/52405229/twitter-fetching-the-page-failed-because-other-errors-on-forge-nginx-server

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    3 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Twitter Card and Feed Problem’ is closed to new replies.