Hi Finola,
We have escalated this to the relevant persons. They will be in contact soon.
Also could you send a message through to s******@r*********** about this also.
Thanks.
Hello, I am yet to hear anything from support. I would really like to purchase rank math but at this rate I will have to move to another seo plugin if this can’t be resolved
Hello,
We appreciate your patience but it seems like my colleague missed notifying the billing department regarding your query and hence the delay. I apologize for the convenience caused due to that.
We see that you managed to make a purchase 6 hours ago already.
If you have any questions at all, we are here to help.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.