Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please note that Google does not honor Meta Keywords for quite a long now so we never added them to the plugin.
You can read more about that here:
https://webmasters.googleblog.com/2009/09/google-does-not-use-keywords-meta-tag.html
You can use the focus keyword set within Rank Math as meta keyword for your posts/pages/products using this filter in your theme’s functions.php file:
/**
* Allow changing the meta keywords from the default Focus Keywords.
*
* @param string $keywords Keywords.
*/
add_filter( 'rank_math/frontend/keywords', function( $keywords ) {
return $keywords;
});
Hope that helps. If you have any further questions, please let us know.
Thank you.
Anas-
I just purchased the pro version 1 hour ago and I want to cancel/remove it for a refund. I will not be using the RankMath software.
how do I process a refund today for my $59.
Regards,
Jamie Wareham
Hello,
Please send a copy of this request to s******@r*********** so that our internal team can help to process this.
Thank you, and please don’t hesitate to contact us if you need further assistance with anything else.
Support-
I email, per your suggestion, 11 days ago for a full refund on the RankMath Pro plugin purchase. Upon purchasing, I immediately discovered that this plugin was of no use to my website. I tried getting a refund that very day so that there would be no issues or questions regarding the request for a refund. I emailed s******@r*********** and got no response at all to my email.
I need to know how I can get a refund today as this is taking far too long and is very disappointing. Is there a direct link to process this refund?
Regards,
Jamie Wareham
727-492-8179
j****@w*****************
Hello,
We have never received any email from your registered email ID j****@w*****************.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
