Rank Math causing error on one page only

#15523
  • Resolved Steven Brame
    Rank Math free

    On one of my pages I’m getting this message when attempting to edit the page with Elementor Pro –

    null

    I can deactivate Rank Math and the error goes away. Reactivate and the error returns.

    The particular page is https://creativeillusions.biz/contact/

    However, trying to access the page results in a 404 redirect to my Home page.

    • This topic was modified 5 years, 3 months ago by Steven Brame.
Viewing 5 replies - 1 through 5 (of 5 total)
  • I noticed that the image link above also redirected to my Home page with Rank Math activated, so I have deactivated Rank Math.

    On further testing, I have figured out that it only when I name the slug to ‘contact’. I can change the slug to anything else and the error goes away. Change the slug back to ‘contact’ and the error returns.

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please head over to Rank Math > Redirections and check whether you have a redirect rule that could be affecting this page?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    I had noticed that it was a redirection causing the problem, so I enabled the redirection debug feature, and saw that the redirection from ‘/phone/’ to ‘https://creativeillusions.biz’ that was causing the problem. No idea how that could cause a slug of ‘contact’ to be redirected.

    I deleted that redirection and now it’s all working.

    HI Steven,

    Thanks for getting back to us.

    That is very strange, I am however glad that deleting the redirection fixed the issue.

    Feel free to contact us should any other issues come up. Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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