Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
If you’re receiving that error upon doing SEO Analysis, it could be that your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
Also, please check your website in https://httpstatus.io/ and it should return 200 Ok status to avoid any error.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
