RankMath Dashboard Report

#151398
  • Resolved Polishedscot
    Rank Math free

    We have three sites all using the RankMath plugin and two of the sites are ranking well in the Serps. The third site just has just struggled from day one. I noticed the RankMath dashboard https://ibb.co/p3XJHY1 and it’s showing 0 impressions, 0 clicks, 0 keywords. There are also an abnormal amount of redirections. On checking Google search console the site is listed in Google as https://www.perfectservicesolutions.co.uk/ but there are no www on the site itself.

    Could this be causing the high number of redirects and explain why all the dashboard metrics are at zero?

    Thanks in advance for your help.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    For Analytics,

    Please make sure your analytics account is correctly connected to the Rank Math account.
    Please follow this guide for the same: https://rankmath.com/kb/connect-your-google-account/

    Once connected, let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    For redirections, please verify the correct version of your site on the Google Search Console, and check if the redirections error still exists. If it does, please share a screenshot of the redirection monitor in the sensitive data section so that we can investigate further.

    We really look forward to helping you.

    Thank you.

    Polishedscot
    Rank Math free

    Thank you Anas – this might take a couple of days but I will get back to you.

    Regards
    Iain

    Febby
    Rank Math free

    Hello,

    Thank you for following up.

    We’re glad that we can be of help.

    No worries, let us know after a couple of days.

    We’ll keep this ticket open for you.

    In meantime, let us know if you need help with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘RankMath Dashboard Report’ is closed to new replies.