Purchase Issu

#151237
  • Resolved Akmal
    Rank Math business

    I am trying to buy the Business PLan but when I click the Buy button, a loader appears, and then nothing happens. Please help

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    Could you please confirm if you have already checked the I accept the Terms and Conditions and Privacy Policy before clicking the Buy Button?
    Accept TOS

    If the issue persists, could you please check if your browser allows pop-ups? You can check this link for more information on how to allow pop-ups. You can also try a different browser to buy the Business Plan.

    I hope that helps. Thank you, and looking forward to your update.

    Akmal
    Rank Math business

    Yes, I have accepted the terms and conditions and I am using the lasted Chrome browser.
    There is no popup warning in the browser. If the popup is blocked it shows in the URL bar above. But I don’t see any such thing.

    Hello,

    Thank you for the update.

    It seems to be working fine on our end:
    Buy Now

    Since you’re using Chrome, could you please try the purchase using Incognito mode?

    If the issue still persists, please let us know if it’s also happening in a different browser or using your mobile phone.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Purchase Issu’ is closed to new replies.