An error that may be related to Wpml

#150880
  • Resolved Emsay Group
    Rank Math free

    Hello I am having the problem in the link below:
    https://wpml.org/forums/topic/bug-with-woocommerce-shop-page/

    I’ve checked if a similar issue has been reported before. But I could not find a similar problem in your forums. I use the most update versions of Woocommerce, Wpml, Rank math plugins. In order to check the problem, Query monitor plugin is active. This is also the most current version. Please write to me if you need different information other than the link I sent you.

    Thank you!

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  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the link you have provided, and it seems that the issues are hidden on our end due to security. However, based on the error logs you have sent, it seems that there’s an issue with the theme you are using. Could you please try enabling Rank Math, WooCommerce, and a default theme?

    You can follow the steps in this link:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, could you please also share the screenshots of the issue in the designated Sensitive Data section?
    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    I hope that helps. Thank you, and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘An error that may be related to Wpml’ is closed to new replies.