Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Please send an email to our account department at s******@r*********** from your registered email ID, and our account department will assist you with your refund request.
Let us know if you need assistance with anything else.
Thank you.
Hello,
I wanted to add that your refund is already processed.
You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days from the date processed.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
I hope that helps. Thank you.
thanks for your prompt service Anas, I really appreciate it and will check back again in the future, it’s very promising but too buggy on my build at the moment
cheers
Hello,
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
