Everything went to 0

#149720
  • Resolved Taipei Expats

    3 years, 11 months ago

    Rank Math free

    I’m not sure if it is because of an update of RankMath / WordPress,

    but all my stats fell to 0 in the dashboard.

    Please see screenshot (in Sensitive Data)

    How to fix this?

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Febby

    3 years, 11 months ago

    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Let’s try deleting old imported data and start the fresh data fetch. Please follow these steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button
    ss-1

    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’

    ss-2

    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.

    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    Taipei Expats

    3 years, 11 months ago

    Rank Math free

    Febby, Thank you.

    It worked perfectly.

    Many thanks

    Anas

    3 years, 11 months ago

    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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