Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Would you mind if I ask for the affected URL so we can check it on our end?
Are you also using any page builder by any chance? If you do, please let us know which page builder you are using.
We are looking forward to helping you.
Hello,
We checked one of the pages and the alt text is indeed missing: https://seositecheckup.com/seo-audit/image-alt-test/financery.de/so-funktionierts-geldanlage-in-vier-schritten
Please note that just because you have alt in media doesn’t mean it is showing up on the actual website. Without going into more detail, I would recommend checking the page source of your homepage and check page source.
Look for the filename and check if there is really an alt text attached to it. If not, please check with your theme provider. If you see that particular image already has alt, please share the URL so we can check in more detail.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.