Problem sitemap 404

#1460
  • Resolved Iris Blog
    Rank Math free

    Hello and congratulations for the plugin a great job has been done. I have a little problem on the sitemap, it is generated to me but when I go to the page and try to enter a sitemap it gives me 404. I don’t know if I made any mistakes in the configuration.

    • This topic was modified 5 years, 9 months ago by Iris Blog.
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  • Todd
    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please do the following:

    1. Head over to WordPress Dashboard > Settings > Permalinks

    Hit the save button once.

    2. Go to WordPress Dashboard > Rank Math > Sitemap Settings

    hit the save button once.

    That should fix the issue.

    If it doesn’t, please do let us know so we can look at this further.
    ​​​​​​​

    OK, Top Team

    Todd
    Rank Math free

    Hi,

    I am so glad that it is sorted now.

    If you need help with anything else, please do not hesitate to ask.

    Tengo el mismo problema. Guardo los enlaces permanentes y la configuración del sitemap, pero no puede solucionar el error 404.

    Hi Fernando,

    Thanks for contacting us today.

    Please create a new ticket and share some temporary admin logins on the sensitive data section so that we can investigate this issue further.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

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