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Hi there,
I’m getting this error message on my website:Warning: You have not given the permission to fetch this data. Please reconnect with all required permissions.
I have done all the steps to connect to Google correctly, but it seems there is no connection.
My host is in Iran and my web hosting service provider says that this issue is not from their side. So, can you tell me what is causing this?
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Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Ensure you are using the latest version of Rank Math plugin. We actually released a new update. You may check it here (Free tab): https://rankmath.com/changelog/
Please verify if you have given the Rank Math App permission to read the Google Search Console data.
From here: https://myaccount.google.com/permissionsYou can also check it in your System Status. Head over to your WordPress Dashboard > Rank Math > Status & Tools > System Status
If not, please reconnect the Google Accounts, from your WordPress Dashboard > Rank Math > General Settings > Analytics
You may also refer to this detailed guide on how to properly install Google Analytics: https://rankmath.com/kb/install-google-analytics/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Would please copy and share the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click theCopy System Info to Clipboardbutton
We really look forward to helping you.
Hello,
Would you please confirm you are not using Google Anlytics V4. GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.
However, we will begin working on the integration as soon as they improve their V4 API.
In the meantime, you can enable GA v3 by following this:
and then choose
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Would you mind if we try to connect the site from our end? If not please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
You should be able to edit your first post then include your login in the designated Sensitive Data section.
Please see the screenshot below for reference:
I hope that helps, looking forward to hearing back from you.
Hello,
I’ve checked your site and Upon further inspection of your analytics setting, it looks like you’re using Google Analytics V4, as your property/website was not listed there.
Please see the gif below:
You would need to switch to Google analytics V3.
Please follow the link below on how to do that.
https://rankmath.com/kb/using-ga4/Once you’ve done that, you should be able to see your website listed there, and please make sure to give us the proper permission.
I hope that helps, let us know if you need help with anything else.
We really look forward to helping you.
Thank you.
The ticket ‘How to solve “Warning: You have not given the permission to fetch this data”’ is closed to new replies.