Cron job conflict

#143696
  • Resolved Edro

    3 years, 9 months ago

    Rank Math free

    Hi Rankmath team
    I’m using cron job to aut-opost to social media by Next script plugin, but after installing Rank math the cron job started malfunctioning and throwing errors most of the time, I think it’s to do with action-scheduler-migration tables, even though I have no Woocommerce installed on my website (had it before),anyway Rank math still asking for the tables to be installed, Does Rankmath need them 4 tables to operate? (I deleted them from database but Rank math stopped working until I reinstalled them!, I reinstalled WordPress and cron job worked well until Rank math installed which brought the website down until all the 4 tables installed in the database!. Any Idea about how to fix this issue please
    Kind Regards
    Edro

Viewing 7 replies - 1 through 7 (of 7 total)
  • Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at your WordPress admin settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Edro

    3 years, 9 months ago

    Rank Math free

    Thank you for your fast answer Jeremy
    I will install a fresh EN WordPress in a different folder with all the plugins and retry and will update you, ( my main website is not in English, it will be hard to navigate around) , Thanks

    Jeremy

    3 years, 9 months ago

    Hello,

    Thank you for keeping in touch and thank you so much for giving us ease of access to your website for us to troubleshoot it better. We will wait for the login credentials.

    We are looking forward to helping you.

    Edro

    3 years, 8 months ago

    Rank Math free

    Hi, Update I setup a new website with all the plugins including Rankmath but there’s no problem with cron job on the new website!, not sure where the problem lay, if you could answer the question : Does Rankmath need action-scheduler-migration tables to operate? ,can delete them by somehow?, thanks

    Reinelle

    3 years, 8 months ago

    Hello,

    Thank you for following up.

    The action-scheduler-migration tables are created to make the Analytics module work and pull data from your search console and Google Analytics profiles. If you are not using Google Analytics for your website, you can empty those tables.

    You can also disable the Analytics module in Rank Math > Dashboard:
    Analytics Disable Module

    Please note that we always recommend when working with databases, you have to be extra careful. I would recommend you create a backup first before proceeding.

    I hope that helps. Thank you, and please don’t hesitate to contact us if you need further assistance.

    Edro

    3 years, 8 months ago

    Rank Math free

    Thanks for your answer, every time I empty the tables they get refiled again with completed actions: action_scheduler/migration_hook, and those tables weren’t there until your update of october2020 then this problem started, maybe some codes that left behind after deleting Woocommerce causes the conflicts!?

    Michael Davis

    3 years, 8 months ago

    Rank Math pro

    Hello,

    WooCommerce actually does create scheduled action. Did you uninstall WooCommerce correctly?

    Would you try re-installing Rank math on your site to see if this resolves the issue?

    Looking forward to helping you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Cron job conflict’ is closed to new replies.