I keep getting the following message

#142980
  • Resolved Deborah Donaldson
    Rank Math free

    How do I fix this? We detected new post type(s) (tvo_capture, tvo_display), and you would want to check the settings of Titles & Meta page.

    I keep getting this message and I do not know how to fix it. I have tried clearing cache and it keeps coming back.
    Deborah

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    This is usually a notification for a new post type detected, especially if you have installed a plugin that automatically creates a post type. You can clear this notification by clicking on the X icon on the notification.

    If it is still there after clicking the x button, do the following:

    1. Dismiss the notification again.

    2. Clear your cache.

    3. Head over to Rank math > Status & Tools > Database tools and Remove Transients.

    I hope that helps. Thank you, and looking forward to your update.

    I have done all of that but the message keeps appearing.

    Febby
    Rank Math free

    Hello,

    As my colleague has noted above, You can safely ignore this notification as that’s just the notification telling you that Rank Math detected a new post type in your site.

    However, if you’ve tried the steps above and it doesn’t help then you can use this plugin to hide the notification:
    https://wordpress.org/plugins/wp-hide-backed-notices/

    It’s likely this might be related to your browser cache, could you try clearing that as well.

    Then please try to do a hard reload/refresh on your site

    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    I hope that helps, let us know if you need help with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘I keep getting the following message’ is closed to new replies.