Can’t add SEO title and description

#142905
  • Resolved Boris
    Rank Math pro

    Hello I cant add or update SEO tittle, description and other informations of my page.
    Its really importat becasue now my description look like this:

    This is an example page. It’s different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most..

    I cant edit my homepage, everytime I edit and click update it crash.

    Here is an error message:

    An error has occurred while saving your page. Various problems can cause a save to fail, such as a lack of server resources, firewall blockages, plugin conflicts or server misconfiguration. You can try saving again by clicking Try Again, or you can download a backup of your unsaved page by clicking Download Backup. Backups can be restored using the portability system while next editing your page.

    Contacting your host and asking them to increase the following PHP variables may help: memory_limit, max_execution_time, upload_max_filesize, post_max_size, max_input_time, max_input_vars. In addition, auditing your firewall error log (such as ModSecurity) may reveal false positives that are preventing saves from completing.

    Lastly, it is recommended that you temporarily disable all WordPress plugins and browser extensions and try to save again to determine if something is causing a conflict.

    Could you help me how to reslove this problem?

    I use Divi theme and Builder and also WP Rocket plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Just to be sure, could you ask your hosting to do this: Contacting your host and asking them to increase the following PHP variables may help: memory limit, max_execution time, upload _max_filesize, max_input_time, maz_input_vars. Since Divi is a resource-hungry plugin and checking the entire content with Rank Math could be a lot for a server configured with low settings on those parameters.

    If that doesn’t fix your issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Boris
    Rank Math pro

    Hello, my host repaired this bug.

    Anyway thanks for help!

    Hello,

    We are glad it is all sorted now.

    If you need further help or with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t add SEO title and description’ is closed to new replies.